Our workshop is located in Reinach, Switzerland which is where all of our socks are printed.

No, just send us a picture with the subject’s face well visible and we’ll crop and design the photo for you!

We always try to make sure that the photo is cropped in a way that looks the best.
Most of the time we'll crop out just the face so the final result looks like the images on the product page.
If the photo has already been cropped out by the client & has a transparent background, it will be used as-is.

If you'd like us to crop out the photo in a specific way, please let us know - either by leaving an order note or by sending an e-mail to info@twodogs.ch, mentioning your order number & instructions on how to crop it out.

Make sure the photo is high quality with the face fully visible. (a portrait photo is ideal.)
Avoid pictures that are low quality or dark.

We allow up to 3 photos/faces per pair of socks. If you want to order a pair with more than 3 faces please contact us before ordering using the contact form

As we start working on your order right after we receive it it's sadly not possible to change the picture.

We'll usually design, print and send your personalized socks the next day after ordering.
Shipping time depends on the destination country.

• Switzerland - 1-2 workdays
• European Union - 2-7 workdays
• Worldwide - 5-15 workdays
  

Please keep in mind that the shipping times are estimates and can be subject to delays depending on the time of year.

• Switzerland - Free shipping on all orders
• European Union - Free Shipping on all orders above 40 CHF / € (Otherwise a 7.95 CHF / € Flat Rate Fee applies)
• Worldwide - Free shipping on all orders above 70 CHF / € (Otherwise a 14.95 CHF / € Flat Rate Fee applies)